This page presents our commitments regarding digital accessibility and defines the level of compliance of this website with current regulations and standards.

Digital accessibility is a set of rules and best practices covering functional, graphic, technical, and editorial aspects. 

Following these rules and best practices ensures that digital content (websites, mobile applications, PDF documents, etc.) is accessible to people with disabilities.

An accessible website, for example, allows users to:

• Personalize the display through the operating system and/or browser (increase or decrease text size, change fonts, modify colors, stop animations, etc.).
• Navigate using assistive technologies such as screen readers or braille displays.
• Navigate without using a mouse, using only the keyboard, switches, or a touchscreen.
• Access videos and audio content using subtitles and/or transcripts.
• And more.

The OFII (French Office for Immigration and Integration) is committed to making its websites (internet, intranet, and extranet), mobile applications, software, and digital public equipment accessible in accordance with Article 47 of Law No. 2005‑102 of 11 February 2005.

This declaration applies to the Foreign Nationals Portal in France.

This website is partially compliant with the RGAA (General Accessibility Improvement Framework) – version 4.1.2, due to the non‑compliance listed below.

Following the initial RGAA version 4.1.2 compliance audit carried out in September and October 2025 on the pre-production version of the website by the company Ideance, and the subsequent corrections implemented by Ofii, as well as the follow-up audits conducted in February and March 2026 by Ideance, the results for the sample revealed that:

• The overall compliance rate is 98.4%.
  This rate is obtained by dividing the number of compliant criteria by the number of applicable criteria.
• The average compliance rate is 99.8%.
  This rate is obtained by calculating the average of the compliance rates for each page.

Given the time between the initial audit (September–October 2025) and the follow‑up audits (February–March 2026), it is possible that changes (graphic, technical, and/or editorial) made to the site in the meantime were not audited. 

As a result, these compliance rates may differ slightly—either higher or lower—depending on the presence of new compliant or non‑compliant criteria. 

These potential changes will be reviewed during the next audit of the site.

The only non‑compliant criterion is 13.3: some downloadable PDF documents contain accessibility issues.

The generated source code of the site’s pages is not fully valid according to the specified document type. 

However, for the reasons explained below, RGAA criterion 8.2 related to this point has been marked as compliant.

Officially, WCAG criterion 4.1.1—related to RGAA criterion 8.2—was removed from WCAG 2.2 and must be considered as always satisfied under WCAG 2.1 and the European standard EN 301 549.

In practice, this criterion no longer provides any accessibility benefit for people with disabilities. Any accessibility issues caused by invalid source code are already covered by other RGAA criteria.

The “ReadSpeaker” feature has not undergone a full and detailed audit. 
However, it has been verified that its presence does not prevent the use or consultation of the rest of the site

Interactive elements in the “Cookie Management Panel” dialog box contain tabindex attributes with values greater than “0”. 

However, the tab order within this dialog box remains coherent.

This declaration was prepared on 17 March 2026.

• HTML5
• ARIA
• CSS
• JavaScript

Tests were carried out using the following combinations of web browsers and screen readers:

• Firefox 142 and NVDA 2025.2 on Windows 11
• Firefox 142 and JAWS 2024 on Windows 11
• Safari and VoiceOver on macOS 15.6.1
• Safari and VoiceOver on iOS 18.6.2

• Colour Contrast Analyser
• Firefox Developer Tools
• Web Developer (Firefox extension)

Available when logged out

• Home
• Legal notice
• Site map
• Help
• Family reunification

Available when logged in

• Dashboard
• My account
• My documents
• Apply for asylum
• My family reunification application – Your identity
• My family reunification application – Your family
• My family reunification application – Your housing
• My family reunification application – Your resources
• My family reunification application – Your commitments
• My family reunification application – Application tracking

If you are unable to access content or a service on this site, you can contact us using one of the methods below and describe your issue:

• Send us a message via our contact form.
• Write to us at the following email address: referent.accessibilite@Ofii.fr.
• Write to us by post at the following address:
  Office Français de l’Immigration et de l’Intégration - Référent accessibilité 
  Direction du système d'information 
  44 rue Bargue - 75015 Paris

We commit to responding within 1 day at the latest.

1. You have identified one or more accessibility issues on this website (accessibility defects, missing mandatory declarations, etc.), and:
2. You have contacted us to report them,
3. You have not received a satisfactory response,

Then you may:

To report one or more breaches of digital accessibility regulations, visit the “Report an accessibility issue in a digital service” page on the Arcom website.

To assert your rights regarding accessibility issues you have encountered:

• Contact the delegate for your region using the Defender of Rights directory.
• Or fill in the Defender of Rights complaint form by selecting the topics: “I am a victim of discrimination” → “Private goods and services” → “Disability”.
• Or send a free letter (no stamp required) to the following address: Défenseur des droits Libre réponse 71120 75342 Paris CEDEX 07