You can download your certificates in your personal space. If you can’t find them or have a problem, contact technical support using our contact form. 

The Prefecture is responsible for issuing ATDAs to individuals submitting an asylum application at the single asylum‑seekers’ reception desk, and for renewing them for the duration of the processing of this application.

If your asylum application has been rejected, you may, in some cases, appeal the decision before the National Court of Asylum (CNDA) within the deadline stated in the decision.

If the rejection becomes final, you may lose certain benefits related to your asylum application and receive an Obligation to Leave French Territory (OQTF).

If you wish to return to your country of origin, OFII can assist you through the Voluntary Return Assistance programme and, in some countries, through Reintegration Assistance.

If you choose voluntary return, OFII arranges and covers the cost of your travel. You will also receive financial assistance. For more information, see the page “Voluntary return: making your decision.”

If your situation changes (address, income, birth), contact your local regional OFII office. 

The ‘Contact details for your regional office’ section below gives you the contact details of the relevant OFII regional office.

If you are in Île-de-France, contact the French Office of Immigration and Integration (OFII) by calling 01 42 500 900 to arrange an appointment at a SPADA and obtain its adress.

If you are outside Île-de-France, go to the dedicated guide to find the address of your SPADA based on your department.

• Brown : Ile-de-France
• Blue : regions outside Ile-de-France

The information recorded as part of your asylum process only concerns accommodation addresses and/or housing managed by OFII.

No personal home address is recorded in this type of tracking.

Material reception conditions (CMA - conditions matérielles d’accueil) are offered to asylum seekers during their appointment with the OFII at the Asylum Seekers’ Office (GUDA) (guichet unique des demandeurs d’asile.  

If your card is lost or stolen, you must report it immediately to have it blocked and prevent any fraudulent use.

To do so, you can:

• Call the Up Cohésia voice server at 05 32 09 10 10 (free service + cost of the call);
• Use the Up Cohésia app.

You must also notify your local OFII office, which will schedule an appointment for you to obtain a new card.

You can consult the amount of your allowance and the address of your accommodation, and download your certificates in your personal space. If you are unable to access any of these items, please contact technical support using the contact form at the bottom of the page. 

However, you cannot access the response to their asylum application directly in your personal space. To do this, you must go to the OFPRA website. 

For asylum seekers, payment of the Asylum Seeker Allowance (ADA) stops:

• After a positive decision by the French Office for the Protection of Refugees and Stateless Persons (OFPRA) or the National Court of Asylum (CNDA): the last payment is made at the end of the month following notification of the decision.
  For example, if the positive decision is notified on 10 March, the ADA is paid until the end of April.
• After a final negative decision: the last payment is made at the end of the month in which the final negative decision (by OFPRA or the CNDA) is notified.

For beneficiaries of temporary protection, the ADA stops:

• On the expiry date of the temporary residence permit (APS).
  For example, if the APS expires on 17 June, the last day of eligibility for the ADA is 17 June.
• At the end of the temporary protection period as decided by the Council of the European Union.

If you have any questions, please contact the French Office for Immigration and Integration (OFII).
You can find the contact details of your OFII territorial office bleow, under “Contact details of your regional office".

For asylum seekers, ADA payments stop:

• at the end of the month following the month in which a positive decision is notified by the French Office for the Protection of Refugees and Stateless Persons (OFPRA) or the National Court of Asylum (CNDA);
• at the end of the month in which a final negative decision is notified by OFPRA or the CNDA;
• on the date of transfer to the State responsible for examining the application (Dublin procedure).

For beneficiaries of temporary protection, ADA payments stop:

• on the expiry date of the temporary residence permit;
• on the date temporary protection ends, as decided by the Council of the European Union.

 Please make sure to update your information and resources so that your ADA (Asylum Seeker Allowance) entitlement can be recalculated and kept up to date.

If you have already updated your resources, contact OFII using the email address or telephone number provided when your ADA card was issued.