Beware of phone, email, and WhatsApp scams

Be cautious, the term OFII can be used fraudulently to steal your money.

Malicious individuals may call you pretending to be OFII agents to:

• Request personal information about your file;
• Report a problem with your file;
• Demand payment of processing fees.

These fraudsters use stress and fear to obtain money, do not give in to pressure.

Fraudulent Phone Calls

The OFII never asks for money over the phone.

WhatsApp Scams

The OFII does not use the WhatsApp application to communicate with you. Never respond to messages.
In general, the OFII never requests money transfers or payments through a mobile application or social network (WhatsApp, Facebook, TikTok, Snapchat, etc.).

Fraudulent Emails

The OFII never uses Gmail, Yahoo, or Hotmail addresses. Apart from the technical support email address of this site, all other addresses end with "@ofii.fr".

In any case, the OFII never requests money transfers or payments by email.
 

Practical Tips to Detect a Scam

• Ask for the name and contact details of the person to verify that they are indeed from the OFII.
• Never use the WhatsApp application to communicate with the OFII.
• Avoid responding to messages from private addresses (Gmail, Yahoo, Hotmail, etc.).
• Avoid clicking on a link in a message whose author is not identified as @ofii.fr.

For fraudulent phone calls or emails, inform the OFII you depend on as soon as you have a doubt.

The OFII will file a judicial complaint whenever necessary for any use or attempted use of its name, the name of its staff, its leaders, its logo, and its signs for fraudulent purposes and will disclaim all responsibility towards potential victims who should refer to their local police authorities.